00 · 10
The structural premise
Why most pipeline problems are not pipeline problems — they're Follow-Up Gap problems. The structural difference that changes which intervention actually works.
PRS Monthly Masterclass · Free · 90 Minutes · Virtual
The monthly masterclass for Revenue Operators.
A free 90-minute live event where Gemma teaches one structural framework per month from the PRS methodology — and walks live through the diagnostic questions with volunteer operators. The closest experience to a PRS session without enrolling.
Duration
90 min
Format
Live · Zoom
Cost
$0 · Free
May Masterclass Agenda
The Follow-Up Gap masterclass.
This month's framework: diagnosing and closing the Follow-Up Gap. The gap that typically costs professional services operators $40K–$200K/year in stalled pipeline conversations.
10 · 25
The three Follow-Up Gap symptoms
How to self-diagnose whether Follow-Up is your binding gap. The three specific patterns and why they produce the revenue volatility you're experiencing.
25 · 50
Live diagnosis with two volunteers
Two pre-registered volunteers walk through their specific situations live. Gemma names their binding gap, estimates their annual leak, and identifies their first structural move.
50 · 70
The Follow-Up architecture
The specific installation sequence: tracker, re-engagement cadences, silence-as-status routing. What the architecture actually looks like when operational.
70 · 90
Q&A + next steps
Open Q&A from attendees. Specific questions about your situation get answered. Clear path outlined for deeper diagnostic work if PRS feels aligned.
Past Masterclass Topics
What the monthly cadence covers.
One framework per month. Past recordings available to Audit Call bookers. Upcoming topics rotate through the complete PRS methodology.
April 2026
The Offer Gap Masterclass
Diagnosing pricing plateaus, scope creep, and premium-positioning structural issues. Why tripling pricing without client loss is a structural move, not a mindset move.
March 2026
The Three Gaps Framework
The foundational masterclass introducing the Three Gaps and walking through the self-diagnostic. Still the most-requested replay in the PRS library.
February 2026
Revenue Archaeology
The 24-month excavation exercise that reveals where your revenue actually comes from — and where the structural absences are quietly forming.
January 2026
The Installed Demand System
Building pipeline architecture that produces qualified conversations independent of referrals. Outbound, inbound, and content architecture woven together.
December 2025
Regulated Manifestation × Revenue
The inner-architecture layer. Why premium offers get discounted unconsciously and what nervous-system capacity has to do with revenue ceilings.
November 2025
The Audit Call Framework
The five-question diagnostic that changes how you structure every sales conversation. Template shared with all attendees.